Last Updated: August 21, 2026

Our Promise

We stand behind every product we ship. If you are not satisfied with your purchase, you may request a refund within 30 days of the delivery date, subject to the conditions below.

Return Eligibility

To be eligible for a return, items must be unopened, unused, in the original packaging, and in the same condition you received them. Opened supplement products cannot be returned for safety and hygiene reasons unless the product is defective or damaged in transit.

How to Request a Refund

Email info@unidiol.com to start your refund. Include your order number and the reason for the return. We will provide return instructions within one business day.

Damaged or Defective Products

If your product arrives damaged or defective, email info@unidiol.com within 7 days of delivery with photos of the damage. We will send a replacement at no additional cost or issue a full refund, your choice.

Refund Processing

Approved refunds are processed to the original payment method within 5 to 10 business days after we receive the returned item. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Non-Returnable Items

The following items are not eligible for return:

• Opened supplement products
• Sale or clearance items marked non-returnable
• Digital products
• Gift cards

Order Cancellation

Orders can be cancelled for a full refund if they have not yet shipped. Once an order has shipped, our standard refund process applies.

Questions

Refund and return questions can be sent to info@unidiol.com.